All the money in the account was transferred, when the foreign trader was confronted with PayPal's new fraud

A foreign trader posted on a forum:

He said that he received an email from PayPal saying that he would provide technical assistance for him. As a result, all the money in his bank account was immediately transferred after the other party's request. At that moment, he knew that he had been cheated... Then he immediately called the police, but the money could not be recovered.

Through investigation, the police found that this was a new type of scam that swindlers faked PayPal and asked foreign traders to install software to remotely control their computers and then transfer money from their bank accounts. Since January this year, many foreign traders have been cheated!

New fraud techniques reveal how the fraud was carried on:

1. The victim will receive an email with an invoice attached to the payment platform PayPal, which lists the transaction details of goods or services provided by a third-party supplier without authorization.

2. When the victim notices an unauthorized transaction on the invoice, he will call the hotline on the invoice and ask for a refund.

3. The victim's phone will be transferred to the "third-party supplier agent" counterfeited by the fraudster, and the fraudster will also claim to be able to assist the victim.

4. The fraudster instructed the victim to download a set of software on the computer in order to cancel the transaction.

Once the foreign trader installs the software in the computer, the fraudster can remotely control their computer. At this time, the foreign trader logs into his own online bank account, and all the money in his bank account will be transferred.

After the incident, PayPal issued a statement saying that PayPal is committed to protecting its customers and will fight against bad behavior by identifying and taking necessary actions. PayPal will not charge any fees when the customer does not purchase.

When the public thinks that the email or the invoice may be false, do not click any link and forward the email to phishing@paypal.com 。

One stone provoked a thousand waves. Some foreign traders said that compared with being cheated out of the account by a liar, they encountered a PayPal liar, but PayPal's "protection of buyers" made them lose money and money

Encounter PayPal swindlers, and foreign traders have no money or goods

Self statement of foreign trader:

Two weeks ago, the colleague of the company received a sample list. The customer asked for more than 50 samples, with an order amount of more than 2000 dollars. The delivery address was in Italy. The customer requests payment from PayPal.

The customer then asked why he had not received the goods the day after we delivered them. The third working day after the delivery (a weekend later), he argued with PayPal, saying that he had not received the goods and asked for a refund. At the same time, he threatened that "even if you deliver the goods, I will not sign for them, unless you give me 500 dollars before the goods are delivered".

Later, I filed a compensation application in the PayPal background, and also provided evidence for our side. Then on the fifth working day after the shipment, after DHL showed that the customer had signed for it, I called PayPal customer service to inquire about the results. The other side said that it had been determined to be in our favor, the dispute was canceled, and the money was ours.

As a result, on the same day, the customer lodged a complaint against the decision on the grounds that "the box received was empty", and according to PayPal customer service, they provided police investigation documents. The final result of this dispute is beneficial to the buyer. The money has been returned to the customer in full.

I lodged a complaint with PayPal again, saying that the goods record of our freight forwarder was 6.8kg, and the customer was obviously lying. I asked PayPal how to judge, but PayPal said to protect the user's privacy and refused to provide me with the reason for refunding

Immediately after the post was sent, a foreign trader said in the following post:

I traded with the buyer through PayPal and sold a modern chandelier to the American buyer. The buyer suddenly had no reason not to pay two months after receiving the goods, and PayPal returned the money to the buyer for the reason that the credit card transaction was not protected, causing my goods and money to be empty

Some foreign traders said:

PayPal should be more careful when collecting money, because the remittance can be withdrawn at any time, and the reasons for refunding are not important. There can be tens of thousands of kinds, including goods not received, goods not conforming, goods of poor quality, or goods not wanted

The basic tenet of PayPal is to protect consumers (remitters). Once the remitter applies for a refund, the probability of PayPal agreeing to refund is 99.9999...%.